Virtual Advisor

AI advising assistant available for students 24/7

Combine AI-powered automation with SIS data to create student-specific conversations proven to increase enrollment and degree completion.

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Virtual Advisor is 24/7 AI-powered advising that combines SIS data to create student-specific conversations to increase enrollment and degree completion.

Allows your institution to have data-driven conversations through integration with any Student Information System.

Experience the power of machine learning

From a library of 850+ vetted questions, Virtual Advisor continually improves the quality of answers and
stays compliant with evolving regulatory updates.

Reduce call and email volume

Deploy Virtual Advisor to answer repetitive questions, providing 24/7 support in over 100 languages.

Guide students to degree completion

Craft outbound email campaigns to engage students while enabling support for prospective and current students.

Power advising with personalized, AI-powered support.

Everywhere student access

Embed Virtual Advisor on your website, social media, offer letters, and more.

SIS integration

Make every conversation personalized by integrating Student Information System data creating student specific conversations.

Live advising

Leverage AI-driven sentiment analysis to understand student satisfaction while instantly connecting team members for timely intervention.

Trusted to power premier institutions

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By the numbers

79%

of students find the details of their financial aid offer letter confusing.

73%

of students said they would enroll elsewhere after waiting only four weeks on their first choices school to process their financial aid paperwork.

83%

of students expect to have access to a 24/7 virtual resource to answer their questions.

When I look up the definition of BEST IN BREED, I see Ellucian Student Financial Success. All their products I have used meet the mark and then some. When looking for Financial Aid solutions I suggest including Ellucian in your list of options.

Howard Leslie, MS, FAAC

Former President, NYSFAAA

Stay up to date with the information you need to succeed.

Explore the new AI engine and generative AI functionalities and how they enhance Virtual Advisor's performance.

Ondemand Webinar

Virtual Advisor

AI advising assistant available for students 24/7

Allows your institution to have data-driven conversations through integration with any Student Information System.