2025 Product Innovation Update
The Elements of a
Future-Proof Institution
The new 2025 Product Innovation Update explores how institutions can leverage cutting-edge artificial intelligence to transform their campus. As institutions face pressure to adapt, Ellucian AI is redefining productivity, decision-making, and student engagement across the entire student lifecycle. This update highlights how AI is not just a tool — but a critical element in building future-proof institutions that are agile, data-driven, and student-centered.
Empower Lifelong Learning
Align learning with labor market demand through AI-driven skill-based learning. Harness the power of Ellucian AI to turn data into personalized, skill-building experiences that connect your curriculum to workforce needs by automatically mapping the skills you teach to the skills employers seek. Ellucian Journey empowers institutions to:
- Guide learners to courses based on their existing skillsets, career trajectories, and evolving market demand.
- Support learners and increase retention with flexible, faster-to-achieve certificates available now so students come back for their full degree later.
- Ensure that learners are getting upskilled for in-demand jobs.
Deliver 24/7 Student Support
Address common student questions and boost staff productivity with a virtual student assistant that drafts and explains complex information in easy-to-understand ways while delivering immediate 24/7 support. With an expanded knowledge base, admins can:
- Quickly grow their chatbot's knowledge base with content from external-facing sources while reducing call and email volume.
- Help students resolve routine questions ranging from financial aid to enrollment.
- Consolidate existing student-facing content into a single source of truth without needing to update disparate sources of information.
Act Faster with Predictive Insights
Empower administrators to see which students are most at-risk and manage factors to influence retention and understand broad, institutional trends. Leverage predictive rentention modeling to help advisors and support staff take proactive, targeted actions before it's too late.
- Improve policy decisions by discovering the most impactful contributors to retention.
- Help students get back on track with predictive modeling.
- Enable proactive actions by delivering real-time data to uncover emerging opportunities for student engagement.
Uplevel Staff Productivity
Improve your institution's competitive advantage with a forms AI assistant by helping employees work more efficiently while decreasing dependency on IT resources. Modernize form creation with natural language generation, improving upon legacy paperwork processes.
- Prompt. Generate. Done. Your assistant builds the form so you don't have to.
- Upload and recreate fully editable, digital forms in seconds with Ellucian AI.
- Translate forms into multiple languages.
Write More Efficiently with Gen AI Assistants
Write emails, edit tasks, and create content with greater clarity using Ellucian's GenAI Writing Assistant. This Rich Text Editor allows employees to draft content that resonates with constituents in any tone or style requested.
- Create content more efficiently while making clearer, more engaging messaging.
- Refine tone, language, and find inspiration for content.
Deepen Constituent Engagement
Work faster and smarter with CRM Copilots, your intelligent partner for streamlined workflows and real-time recommendations. Summarize interactions, understand students better, and create personalized emails with ease. With cutting-edge tools and secure cloud infrastructure, your CRM will be future-proofed, powered by Microsoft 365 on Azure. Harness the power of the most connected data in higher education while providing business-office-focused experiences that drive stronger enrollment, deeper constituent relationships, more net tuition revenue, and greater endowment growth.
Improve Regulatory Compliance
Accelerate the production of regulatory returns with Regulatory Management and secure funding through a no-code platform. Respond quickly to evolving compliance requirements with flexible tools built to adapt. Minimize errors and delays with built-in validation, reducing the last-minute scramble to correct data. Eliminate manual ERP changes with embedded data validation and logic for greater accuracy and efficiency.
Modernize the HCM Experience
Simplify every facet of talent and institutional management with extended Human Capital Management capabilities. From requisition to retirement, the new employee dashboard modernizes operations with a single system to support the full employee lifecycle.